Obi 100 Stopped Working Again Obi 100 Stopped Working Again 2017

TemporalFlux Premium Member join:2003-08-07 Ottawa, ON	Premium Fellow member 2017-Mar-10 11:09 am [Equipment] OBI202 and some problems I accept had. So I have three OBI202 ATAs doing cipher, and one running on a second line. The reason is I take had too many issues with them. Having issues with an OBI seems to exist a very rare occurrence so, I figured I would post to see if someone might know what is going wrong, and how I can brand them work for me. I could put at least two into use right abroad if they worked correctly. Using other VoIP products from Grandstream work flawlessly as far every bit call quality goes (DP750 & HT802). The OBI firmware level is recent only I don't take admission to it right now (because I did a firmware update on the router last night and it rebooted, now it has no IP LOL). First, I want to say that my cyberspace connectedness is consistently stable and low latency. My MOS score is almost e'er 4.4 and ping fourth dimension to the Internet service provider internet gateway is most 11 ms. There is no SIP ALG in use and I never accept SIP or RTP connection tracking issues in the firewall. The VoIP RTP proxies for TekTalk and voip.ms are also physically very close. The devices are behind the firewall and utilize the WAN port for connectivity to the LAN. TekTalk ~11ms (Toronto) Voip.ms ~11ms (Toronto) Anveo ~19ms (Montreal) Anveo Direct (Variable, direct RTP media) The issues: Summary: - Looses IP address - Echo Suppression - Repeat chimera (I actually don't know what else to call this LOL) #1 – Looses IP address If I reboot my router, the OBI states via the phone IVR that it doesn't accept an IP address. The IP can exist statically or dynamically configured, it makes no difference. It can be direct connected to the router or have a switch in betwixt. The speed between the OBI and what it is connected to is negotiated correctly all the fashion through from the ATA to the bridged DSL modem. The Ethernet cables have been inverse and this can be reproduced on three unlike OBI202s and iii routers (routers are all Mikrotik). The firmware has been upgraded many times over the final ii years and fabricated no difference. The but mode to get it dorsum on the network that I have found, is to power cycle the OBI. For reference the router is a Mikrotik RB850Gx2 and I have also used a Mikrotik RB450G. This issue has been mentioned in the OBI forums past others. The verbal IVR message is "Network condition. IP address not available. Reason 00" #2 - Echo suppression The OBI will use very aggressive echo suppression (not talking virtually cancellation). The person on the other end of the call will be talking and can't hear the person on the FXS port until they have stopped talking. If the person on the FXS port wants to be heard they can speak very loudly just and so can't hear the person on the other terminate of the call equally it is at present suppressing them. The call essentially becomes simplex. The RTP streams are still going in both directs its merely ambitious attenuation of the audio. This doesn't happen on a severe level all the time simply you can hear information technology attenuating most of the fourth dimension on and off throughout the call, even VoIP OBI ATA to VoIP native DECT with only Asterisk in between. (It also does information technology OBI to PSTN.) Adjusting the gains on the ATA provided some relief but if one stop of the call the other speaks besides loudly it goes into "simplex style", otherwise it does it at less aggressive level. #3 - Echo bubble I really don't know what to telephone call this. Sometimes we can exist on the phone and we will get a loud delayed echo for a 2nd or so. It doesn't happen very often but it's confusing. It can happen more in one case in a call but, it ordinarily happens at the first of the phone phone call and may happen later also. I attribute the initial "echo bubble" to the echo canceller training it'southward self up. So that's information technology. I tried to exist equally detailed equally possible. Hopefully something sticks out.
	· actions · 2017-Mar-x 11:09 am ·

Mango Use DMZ and yous get a kicking in the dick. Premium Fellow member join:2008-12-25 www.toao.internet	Mango Premium Member 2017-Mar-10 11:26 am said by TemporalFlux: If I reboot my router, the OBI states via the phone IVR that it doesn't have an IP address. The IP tin be statically or dynamically configured, I suggest y'all configure the OBi with a static IP accost to eliminate the possibility of a DHCP server compatibility issue. Then set the post-obit: System Management >> Auto Provisioning: Machine Firmware Update >> Method: Disabled ITSP Provisioning >> Method: Disabled OBiTalk Provisioning >> Method: Disabled Voice Services >> OBiTALK Service: Enable: (Unchecked) Theory: DHCP server compatibility effect combined with provisioning changing the static IP to dynamic. If this continues to happen with my suggested configuration, report the behaviour when you ping the ATA and attempt to access its internal web server, next fourth dimension the problem happens.
	· actions · 2017-Mar-10 11:26 am ·
biomesh Premium Member join:2006-07-08 Tomball, TX	biomesh Premium Member 2017-Mar-10 11:28 am Just FYI I have been using an Obi110 and 202 with mikrotik dhcp servers for years with no issues. If it is dhcp related, it could be with your config. Y'all might want to difficult set your Obi to 100/Full »www.obitalk.com/forum/in ··· c=3788.0
	· deportment · 2017-Mar-x xi:28 am ·
Mango Utilise DMZ and you lot get a kick in the dick. Premium Member join:2008-12-25 world wide web.toao.net	Mango Premium Member 2017-Mar-10 11:34 am I reviewed some of the threads in the OBiTALK forum. It seems like the device's internal web server does piece of work during the issue. In that case, reviewing its syslog/debug output and/or a SIP bundle capture may give us a clue every bit to what the problem is.
	· actions · 2017-Mar-10 eleven:34 am ·
Mango	Mango to biomesh Premium Member 2017-Mar-ten xi:35 am to biomesh said by biomesh: You might want to hard set your Obi to 100/Full Skillful idea. This has historically solved several unusual bug.
	· deportment · 2017-Mar-10 11:35 am ·
TemporalFlux Premium Fellow member join:2003-08-07 Ottawa, ON	TemporalFlux Premium Fellow member 2017-Mar-ten 12:54 pm @Mango Theory: DHCP server compatibility issue combined with provisioning changing the static IP to dynamic. Static or dynamic, no divergence. I generally shut off all the provisioning stuff just I'll double check. It'southward actually doing it right now considering of security update I applied to the router (last dark and forgot to reset the ATA). It's a very good idea about it switching back to DHCP. Even if information technology did switch information technology has a reserved IP in the pool so it "should" option upwardly it's IP however I have learned never to rule anything out @biomesh Definitely non a DCHP issue. Static IP makes no divergence. I probably forced the network to 100/F before simply just incase I'll try it again. @Mango I reviewed some of the threads in the OBiTALK forum. It seems like the device's internal web server does piece of work during the outcome. In that case, reviewing its syslog/debug output and/or a SIP packet capture may give us a clue equally to what the problem is. Merely the IVR via the FXS port works. All network connectivity is severed (unless it'due south but the WAN port that is affected and the LAN port still works, to be verified). I'll accept to get a modest switch where I tin can clone a port, jam information technology in between the Mikrotik and the ATA and run a capture (I normally take the MikroTik run the capture merely since I take to "bump" the port it's capturing on, it might non capture much LOL). Now I have an excuse to buy one. How convenient, my favorite reckoner store is right side by side to work and happens to have one that tin do that . @Everyone Thanks anybody. I'll try and go this done in the side by side few days and report dorsum. If any other thoughts popular upwardly I'll see them. I'1000 usually reading the forums a few times a solar day, just not logged in.
	· deportment · 2017-Mar-10 12:54 pm ·
TemporalFlux	TemporalFlux Premium Member 2017-Mar-13 eleven:44 pm And so I did some troubleshooting. While the ATA is directly attached to the router information technology may or may not (normally not, v% or less) become inaccessible after the Ethernet port is cycled on and off or the router is rebooted. DHCP seems to have no contribution to the issue that I have been able to tell and so far. Upgrading/downgrading the firmware on the router consistently causes the OBI to go inaccessible. Setting the OBI to 100 Mbps via option 27 in the IVR seems to have fixed the upshot while straight connected to the router. The MikroTik shows that the OBI is advertising 10/H, 10/F, 100/H & 100/F while option 27 is set to 1 (ten Mbps) on the IBI. It also shows a negotiation of 100/F was successful. Hooking up the OBI to a switch instead of the router seems to cure the issue temporarily merely, I know that it doesn't from feel. I have in the past put switches between the OBI and the router simply to find that the OBI went off line days or weeks after. In that location may exist two separate issues at play. It could be DHCP in 1 instance and being directly continued to the router in another all the same, I can simply ostend the latter. It could likewise be some sort of connectivity consequence, the same as when connected to the router merely triggered past some other outcome from time to time. Setting the OBI selection 27 to 100 Mbps may cure both issues but I don't know if it will or not. I call up I will reconnect the OBI direct to the router again. Do a firmware modify and see if the OBI shows negotiated to 100/F while it is inaccessible. After that I'llleave the OBI at option 27 set to 1 and put it on the switch and encounter how long information technology takes to become inaccessible again.
	· deportment · 2017-Mar-13 11:44 pm ·
thUzu7AkU Premium Member bring together:2014-05-05 Beverly Hills, CA	thUzu7AkU to TemporalFlux Premium Fellow member 2017-Mar-14 ane:47 am to TemporalFlux Are y'all using CAT5, CAT5e or CAT6 ethernet cables?
	· actions · 2017-Mar-14 1:47 am ·
RonR join:2003-10-ten Ash Flat, AR	RonR to TemporalFlux Member 2017-Mar-14 iii:41 am to TemporalFlux said by TemporalFlux: So I did some troubleshooting. FWIW... I've had OBi100's, OBi110's, and OBi202's continued continuously since about the fourth dimension they came into being (2010 for the 110's). They've e'er used DHCP. Over the years, they've been connected directly to the router at 1 fourth dimension and through a switch at another. Through countless power cycles of the router and frequent router firmware updates, I've never once had an OBi become inaccessible or need any assistance whatsoever subsequently. I don't bother to switch the OBi's Ethernet ports to 100 Mb/s.
	· actions · 2017-Mar-14 iii:41 am ·
david3 join:2000-03-21	david3 to TemporalFlux Member 2017-Mar-14 eight:17 am to TemporalFlux I've had a sort of like problem with my obi110, where under sure atmospheric condition it would become nuts on the network and become inaccessible and I'd take to practice a factory reset (and restore my settings) to fix information technology. Merely it ended up that setting information technology to apply a static IP seems to have fixed it for me. An obi100 on the same network was fine. information technology'southward bizarre. »[Equipment] ATA with FXO / obi110 or ?
	· actions · 2017-Mar-fourteen 8:17 am ·
thUzu7AkU Premium Member join:2014-05-05 Beverly Hills, CA	thUzu7AkU to TemporalFlux Premium Member 2017-Mar-14 11:49 am to TemporalFlux FYI: »en.wikipedia.org/wiki/En ··· Ethernet Excerpt: "Greenish Ethernet engineering was a superset of the 802.3az standard. In addition to the link load power savings of Energy-Efficient Ethernet, Green Ethernet works in i of ii ways. Kickoff, it detects link status, allowing each port on the switch to ability down into a standby or 'slumber' mode when a connected device, such as a computer, is not active. Second, information technology detects cable length and adjusts the ability accordingly."
	· actions · 2017-Mar-fourteen eleven:49 am ·
Trev AcroVoice & DryVoIP Official Rep Premium Member bring together:2009-06-29 Victoria, BC	Trev to TemporalFlux Premium Member 2017-Mar-14 7:11 pm to TemporalFlux Do you have the ATA in your DMZ?
	· deportment · 2017-Mar-fourteen 7:11 pm ·
TemporalFlux Premium Fellow member join:2003-08-07 Ottawa, ON	TemporalFlux to thUzu7AkU Premium Member 2017-Mar-14 ix:14 pm to thUzu7AkU said by thUzu7AkU: Are you using CAT5, CAT5e or CAT6 ethernet cables? It is continued via a ii foot CAT6 shielded patch cable. The patch cablevision from the switch (if in line) is a 1 pes True cat half dozen shielded cable.
	· actions · 2017-Mar-14 9:14 pm ·
TemporalFlux	TemporalFlux to RonR Premium Fellow member 2017-Mar-14 9:17 pm to RonR said by RonR: said past TemporalFlux: So I did some troubleshooting. FWIW... I've had OBi100'due south, OBi110'southward, and OBi202'southward connected continuously since near the time they came into existence (2010 for the 110'due south). They've always used DHCP. Over the years, they've been connected direct to the router at in one case and through a switch at some other. Through countless ability cycles of the router and frequent router firmware updates, I've never one time had an OBi become inaccessible or need any assist whatsoever afterwards. I don't bother to switch the OBi'due south Ethernet ports to 100 Mb/s. That is practiced to know. It's probably non a DHCP effect. I have three of the OBI202s and the all do it. The weird matter is I accept constitute this issue when I Google but it is not broad spread.
	· deportment · 2017-Mar-14 9:17 pm ·
TemporalFlux	TemporalFlux to thUzu7AkU Premium Member 2017-Mar-fourteen 9:21 pm to thUzu7AkU said past thUzu7AkU: FYI: »en.wikipedia.org/wiki/En ··· Ethernet Excerpt: "Light-green Ethernet technology was a superset of the 802.3az standard. In addition to the link load power savings of Energy-Efficient Ethernet, Green Ethernet works in ane of 2 ways. First, it detects link status, allowing each port on the switch to power down into a standby or â€˜sleepâ€™ style when a connected device, such as a figurer, is not active. 2nd, it detects cable length and adjusts the ability accordingly." This is interesting. I wonder if the port is going to sleep or it is lowering the power to the betoken where the connection fails.
	· actions · 2017-Mar-14 9:21 pm ·
TemporalFlux	TemporalFlux to Trev Premium Member 2017-Mar-xiv ix:23 pm to Trev Exercise y'all have the ATA in your DMZ? Nope. Only right now it'due south down once more so I'thou going to cheque for a link lite on the switch and the OBI.
	· actions · 2017-Mar-14 ix:23 pm ·
TemporalFlux	TemporalFlux Premium Member 2017-Mar-14 x:12 pm Hmm went down to the OBI. Information technology seems to exist online. So I asked it for it's IP via the phone and it responded. I went to login via spider web browser and information technology worked. So it recovered or something went incorrect when I VPNed in today to login. I have the DHCP lease set to renew every 60 seconds. If it'southward a DHCP result I'll know presently . I'm also going to cake DNS resolution to the OBI later. Maybe it looses it's listen when there is no DNS. Could also be something on the network sending out a broadcast or something that it doesn't like. Common things that I tin can think of are... There is a MikroTik router (different models) that have e'er been nowadays. The OBIs were all bought at the aforementioned place and two at the aforementioned fourth dimension, followed by the third very soon after (bad run?), Could be a carbon based error. (I'd like to think non but information technology happens LOL).
	· actions · 2017-Mar-14 10:12 pm ·
thUzu7AkU Premium Member join:2014-05-05 Beverly Hills, CA	thUzu7AkU to TemporalFlux Premium Fellow member 2017-Mar-14 10:27 pm to TemporalFlux said by TemporalFlux: said by thUzu7AkU: Are you using CAT5, CAT5e or CAT6 ethernet cables? Information technology is connected via a 2 foot CAT6 shielded patch cablevision. The patch cablevision from the switch (if in line) is a 1 foot CAT 6 shielded cablevision. said past TemporalFlux: said by thUzu7AkU: FYI: »en.wikipedia.org/wiki/En ··· Ethernet This is interesting. I wonder if the port is going to sleep or it is lowering the power to the indicate where the connection fails. If problem reoccurs, endeavour cable length > 1-1.v meter (~3-5 ft)
	· actions · 2017-Mar-14 10:27 pm ·
TemporalFlux Premium Member join:2003-08-07 Ottawa, ON	TemporalFlux Premium Fellow member 2017-Mar-xv 12:28 am Some progress (I call up). This seems to exist two issues. I'll be detailed just in case this helps someone else. Issue #one – The OBI202 and the MikroTik RB850Gx2 seem to have an incompatibility with each other regarding Ethernet connectivity. Under some condition, the OBI disconnects. I am inclined to recollect the OBI goes into some mistake induced state considering, when I cycle the port on the MikroTik zippo comes dorsum until the OBI is power cycled. To recap an earlier postal service, this happens consistently during a firmware upgrade of the MikroTik only, can too happen if the port on the MikroTik cycles but only rarely. Setting the OBI to 100 Mbps via pick 27 in the IVR seems to fix the result. Symptoms are not beingness able to admission the OBI via the network at all. The OBI volition country that it has no IP address when you attempt to make a call, even if the IP is assigned statically. ( Network status. IP accost not bachelor. Reason 00 ) Issue #2 – The OBI appears not to selection upwardly the DNS servers from the MikroTik DHCP server nether some circumstance. Adding but the DNS servers manually and retrieving the residue from the DHCP server solves the issue. Later factory resetting the OBI, it was able to pick up the DNS servers via DHCP. A reboot or full ability bike did not set up the problem, even temporarily. Symptoms are seeing the address of the SIP servers showing equally: Status --> System Status --> SPX Service Status (X being the SP number 1-4) Register Failed: Server Not Reachable (server=0.0.0.0:XXXX; retry in Ys) (X port number, Y number of seconds) The "SystemTime" on the same page will show as being the year 2010 if yous use DNS to resolve your NTP time servers (after a reboot). If you use an IP information technology will probably bear witness the correct date and time. In that location was an audio message played by the OBI when I tried to dial out, but I don't retrieve what information technology said. If I think I will remove the DNS servers from the config and edit this mail service with the bulletin. So now I'm going to hook the OBI upward directly to the MikroTik router, set all the IP info statically and set option 27 to 100 Mbps and run across what happens. I'll probably configure information technology tomorrow sometime since it's late over hither.
	· actions · 2017-Mar-15 12:28 am ·